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Performance
Culture
Sustaining Long Term
Success
Transforming and Protecting a High Performance
Culture
Arguably, organizational culture represents the
collective behavior, thinking and feeling of people that
are part of an organization. Research shows that
organizational culture directly impacts the bottom line.
Kotter and Heskett studied 207 U.S. companies in a mix
of 22 industries over an 11-year period.
They found that companies which managed their
cultures well saw revenue increase of 682% compared to
166% increase for companies that did not manage their
cultures well.
Example
characteristics of a high performance culture:
- A leadership philosophy
that embraces customer focus, innovation to drive
efficiency and continuous performance improvement
- A strategic plan which
aligns mission and vision, with key global, regional
and local business objectives, individual
performance objectives and resource allocations
- Talented, committed and
engaged leaders, managers and individual
contributors
- Values data drive
decisions, open communication, removing barriers,
servant leadership, teamwork and inclusion off all
levels of the organization
Service Overview
WGA Consulting can help
renovate your organization through the establishment of
a strategic high performance culture which will maximize
business productivity and outperform competitors.
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Perspectives |
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Brian
Vice President
Los Angeles |
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" Often organizational culture is blamed as the
root cause of chronic ethical, safety, business
performance, quality and other difficult to
explain failures. World-class companies remain
vigilant in monitoring, adjusting, measuring and
improving their high performance organizational
culture."
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WGA's Sustainable
Culture Change 4Rs™ tailored method includes the
following phases:
1.
Rationale
a. Ethnographic
assessment of the current culture
b. Buy-In of
Leadership
2. Readiness
a. Enterprise
Communications
b. Establishment of
Action Teams
c. Pre-Implementation
Measurement of Workforce Attitudes
3.Responsibility
a. New Culture Training
b. Monitoring of Organizational Behavior and Habits
c. Team Building Refinement and Supporting Activities
4.Re-enforcement
a. Performance Management alignment with New Culture
b. Post-Implementation Monitoring and Measurement
Team culture also plays a critical role in the
innovative nature and success of an organization.
Teams in your organization can interact to drive
performance or failure. WGA can help ensure the
efficient operation of teams through the following
services:
Team Building
Workshops: Team spirit and support foster team
member satisfaction, motivation, and cohesiveness.
Through tailored team building activities, WGA can
create team unity and commitment to ensure high levels
of team performance and project success.
Team
Coaching: Awareness of team dynamics and issues
hindering effective performance can help teams overcome
barriers and grow to be a high performing team. Using
observational data, focus groups, and surveys, WGA can
identify root cause of team issues and create an
executable action plan to address team conflict.
Team Survey:
High functioning teams are balanced in the sense that
team members complement each other’s strengths and
weaknesses. The survey identifies roles of team members
to ensure each “role” is fulfilled and helps individual
team members manage their weaknesses and work their
strengths to reduce interpersonal conflict.
To find out
more about WGA's work in
this capability area, please
contact the practice.
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