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Regulatory
Compliance
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Effective Regulatory Compliance
Developing and maintaining an effective regulatory
compliance program is no longer an option.
Regulatory requirements such as Health
Insurance Portability and Accountability Act ("HIPAA") and Sarbanes-Oxley
("SOX") provide strict guidelines that ensure companies are in control of internal, private, public, and confidential information.
WGA's team of experts are individuals with Big 4 risk consulting backgrounds and cross-industry hands-on experience. Our professionals work with you to evaluate your company's compliance requirements, design and implement a regulatory compliance program that utilizes technology solutions to successfully monitor, review, report, and detect weaknesses.
Graham-Leach-Bliley and HIPAA
Healthcare and financial institutions have been subject
to privacy laws similar to those in effect in Europe for
several years. Many organizations, however, still do
not fully understand what is required to comply with
these laws, exposing them to large fines and other
sanctions. WGA’s team members have assisted healthcare
and financial institutions with their privacy practices
and procedures.
SB 1386 - Privacy Legislation in California
California is leading the way in privacy protection,
with over 14 such laws enacted by its legislature. One
law in particular has far-reaching implications for
companies regarding the risks of exposing personal data,
even if safeguards are in place to prevent the
exposure. SB 1386 requires businesses to notify
customers if their personal data is compromised in a
security breach or other lapse.
As a result of this
legislation, UC Berkeley spent $200,000 notifying former
students and applicants when hackers gained access to a
server containing a database with their Social Security
numbers. This was required by law, even though it
appeared that the hackers were simply using the server
for storage space, never actually accessing or
downloading the sensitive data.
Sarbanes-Oxley (SOX) Regulatory Compliance
Six
Sigma. ITIL. COSO. CoBiT. In the tradition of the
continuous improvement these frameworks champion, and from
experience and lessons learned with Fortune 500 clients in
all stages of Sarbanes-Oxley compliance, WGA has
developed unique industry-tailored 404 Readiness Service
Methodology which delivers SOX readiness “just right”. We
call it SOXjrSM. The SOXjrSM
Readiness Delivery Method dramatically reduces the number of
control activities, implementation timelines, and costs
(usually by 30% or more) associated with initial
implementation and sustainment of 404 compliance.
SOXjrSM provides for the top-down, risk-based
approach the PCAOB recommends, while focusing on the review
and control of all aspects of the financial reporting and
disclosure process as outlined in Audit Standard #2 and
ensuing guidance. The result is a custom solution, tailored
for each individual client.
Privacy Regulatory Compliance
State
laws such as SB 1386 have prompted many companies to
report security lapses that may have otherwise gone
unreported. The sheer magnitude of these breaches has
prompted other states and the federal government to pass
similar laws. The cost of notifying thousands of
customers of a security breach can easily reach hundreds
of thousands, even millions of dollars. Many companies
would not and could not operate without insurance to
protect the organization from unexpected catastrophic
loss. WGA can help protect your company’s future –
today.
SAS 70
Type I and Type II Audit/Certification
Type I "Service Auditor's
Report", also known as a "Report on Controls Placed in
Operation" , these types of reports provide third party
assurance regarding the controls that our customer has
implemented in their organization. Type I SAS 70 testing
procedures to evaluate the effectiveness of the customers
controls is not required and is the primary difference
between Type I and Type II SAS 70 audits. Many customers
considering the need for periodic Type I SAS 70 audits are
typically: - Customers looking to utilize the SAS 70 Type I
report as a marketing purpose. - Customers provide services
to companies that are impacted by the Sarbanes-Oxley Act of
2002 or other Regulatory Compliance requirements. - Service
Providers that provide services or supporting products that
are considered to be material component of their customer's
financial reporting or operations. WGA's unique
non-attestation SAS 70 Readiness Services focused on
assisting our customers with design and implementing a cost
effective control framework that will adhere to SAS 70 Type
I audit reports.
Type II SAS 70 Audit Reports
include all the components of a Type I SAS 70 Audit Report
and an independent evaluation of the "Report of Controls
Placed into Operation and Tests of Operating Effectiveness".
A Type II SAS 70 Audit Report is also commonly know as a
"Service Auditor's Report". A Type II SAS 70 Audit Report is
the standard type of report that a company's external
auditor will require if the services being provided by the
Service Provider are considered material. Many customers
considering the need for periodic Type II SAS 70 audits are
typically: - Customers are required contractually to receive
a periodic unqualified attestation report from an authorized
Public Accounting firm. - Service Providers that provide
services or supporting products that are considered to be
material component of their customer's financial reporting
or operations. WGA's unique non-attestation SAS 70 Type II
Readiness Services are structured to fast track this audit
process and typically includes at least two iterative
testing phases to ensure design and operating effectiveness
of the customers control objectives and activities.
Typically SAS 70 Type II Readiness Services are structured
over a six month period to ensure sufficient control
evidence is produced and evaluated before engaging an
external auditor to render attestation and the SAS 70 Type
II audit report.
How WGA Can Help
As former executives,
WGA's core practice team members were responsible for
information assurance services at multinational
financial institutions, telecommunications
firms, and other organizations where data
security and privacy were paramount. We will
assess the current environment, identify
potential weaknesses, and assist you addressing
any areas of concern.
Gone are
the days when protecting client information was as simple as
locking your doors. Computers must be properly
secured, and even backup media must be safeguarded at all
times, including during transit to offsite storage
facilities, to ensure they do not end up in the wrong hands.
Whether you’d like independent verification of the
effectiveness of your current security and privacy controls
or you need a framework developed specifically for your
organization, you can trust WGA to provide you with the
expertise you need to protect your most valuable information
assets.
To find
out more about WGA's work
in this capability area, please
contact the practice.
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Perspectives |
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Mark
Partner
WGA Texas |
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"Regulatory compliance has long been a necessary
"cost" for businesses around the world.
Top-Performing organizations leverage the
efficiency benefits of compliance to maximize
shareholder value."
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About WGA
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©2000-2012, WGA Consulting, LLC. All Rights Reserved
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The Sarbanes-Oxley Act of 2002 (Pub.L.
107-204, 116 Stat. 745, enacted 2002-07-30), also known as the
Public Company Accounting Reform and Investor Protection Act of
2002 and commonly called SOX or Sarbox; is a United States
federal law enacted on July 30, 2002 in response to a number of
major corporate and accounting scandals including those
affecting Enron, Tyco International, Adelphia, Peregrine Systems
and WorldCom. These scandals, which cost investors billions of
dollars when the share prices of the affected companies
collapsed, shook public confidence in the nation's securities
markets. Named after sponsors Senator Paul Sarbanes (D-MD) and
Representative Michael G. Oxley (R-OH), the Act was approved by
the House by a vote of 423-3 and by the Senate 99-0. President
George W. Bush signed it into law, stating it included "the most
far-reaching reforms of American business practices since the
time of Franklin D. Roosevelt."[1] The legislation establishes
new or enhanced standards for all U.S. public company boards,
management, and public accounting firms. It does not apply to
privately held companies. The Act contains 11 titles, or
sections, ranging from additional Corporate Board
responsibilities to criminal penalties, and requires the
Securities and Exchange Commission (SEC) to implement rulings on
requirements to comply with the new law. Debate continues over
the perceived benefits and costs of SOX. Supporters contend that
the legislation was necessary and has played a useful role in
restoring public confidence in the nation's capital markets by,
among other things, strengthening corporate accounting controls.
Opponents of the bill claim that it has reduced America's
international competitive edge against foreign financial service
providers, claiming that SOX has introduced an overly complex
and regulatory environment into U.S. financial markets.[2] The
Act establishes a new quasi-public agency, the Public Company
Accounting Oversight Board, or PCAOB, which is charged with
overseeing, regulating, inspecting, and disciplining accounting
firms in their roles as auditors of public companies. The Act
also covers issues such as auditor independence, corporate
governance, internal control assessment, and enhanced financial
disclosure.
Sarbanes-Oxley contains 11 titles
that describe specific mandates and requirements for financial
reporting. Each title consists of several sections, summarized
below. 1) Public Company Accounting Oversight Board (PCAOB)
Title I consists of nine sections and establishes the Public
Company Accounting Oversight Board, to provide independent
oversight of public accounting firms providing audit services
("auditors"). It also creates a central oversight board tasked
with registering auditors, defining the specific processes and
procedures for compliance audits, inspecting and policing
conduct and quality control, and enforcing compliance with the
specific mandates of SOX. 2) Auditor Independence Title II
consists of nine sections, establishes standards for external
auditor independence, to limit conflicts of interest. It also
addresses new auditor approval requirements, audit partner
rotation policy, conflict of interest issues and auditor
reporting requirements. Section 201 of this title restricts
auditing companies from doing other kinds of business apart from
auditing with the same clients. 3) Corporate Responsibility
Title III consists of eight sections and mandates that senior
executives take individual responsibility for the accuracy and
completeness of corporate financial reports. It defines the
interaction of external auditors and corporate audit committees,
and specifies the responsibility of corporate officers for the
accuracy and validity of corporate financial reports. It
enumerates specific limits on the behaviors of corporate
officers and describes specific forfeitures of benefits and
civil penalties for non-compliance. For example, Section 302
implies that the company board (Chief Executive Officer, Chief
Financial Officer) should certify and approve the integrity of
their company financial reports quarterly in order to establish
accountability. 4) Enhanced Financial Disclosures Title IV
consists of nine sections. It describes enhanced reporting
requirements for financial transactions, including
off-balance-sheet transactions, pro-forma figures and stock
transactions of corporate officers. It requires internal
controls for assuring the accuracy of financial reports and
disclosures, and mandates both audits and reports on those
controls. It also requires timely reporting of material changes
in financial condition and specific enhanced reviews by the SEC
or its agents of corporate reports. 5) Analyst Conflicts of
Interest Title V consists of only one section, which includes
measures designed to help restore investor confidence in the
reporting of securities analysts. It defines the codes of
conduct for securities analysts and requires disclosure of
knowable conflicts of interest. 6) Commission Resources and
Authority Title VI consists of four sections and defines
practices to restore investor confidence in securities analysts.
It also defines the SEC’s authority to censure or bar securities
professionals from practice and defines conditions under which a
person can be barred from practicing as a broker, adviser or
dealer. 7) Studies and Reports Title VII consists of five
sections and are concerned with conducting research for
enforcing actions against violations by the SEC registrants
(companies) and auditors. Studies and reports include the
effects of consolidation of public accounting firms, the role of
credit rating agencies in the operation of securities markets,
securities violations and enforcement actions, and whether
investment banks assisted Enron, Global Crossing and others to
manipulate earnings and obfuscate true financial conditions. 8)
Corporate and Criminal Fraud Accountability Title VIII consists
of seven sections and it also referred to as the “Corporate and
Criminal Fraud Act of 2002”. It describes specific criminal
penalties for fraud by manipulation, destruction or alteration
of financial records or other interference with investigations,
while providing certain protections for whistle-blowers. 9)
White Collar Crime Penalty Enhancement Title IX consists of two
sections. This section is also called the “White Collar Crime
Penalty Enhancement Act of 2002.” This section increases the
criminal penalties associated with white-collar crimes and
conspiracies. It recommends stronger sentencing guidelines and
specifically adds failure to certify corporate financial reports
as a criminal offense. 10) Corporate Tax Returns Title X
consists of one section. Section 1001 states that the Chief
Executive Officer should sign the company tax return. 11)
Corporate Fraud Accountability Title XI consists of seven
sections. Section 1101 recommends a name for this title as
“Corporate Fraud Accountability Act of 2002”. It identifies
corporate fraud and records tampering as criminal offenses and
joins those offenses to specific penalties. It also revises
sentencing guidelines and strengthens their penalties. This
enables the SEC to temporarily freeze large or unusual payments.
A variety of complex factors
created the conditions and culture in which a series of large
corporate frauds occurred between 2000-2002. The spectacular,
highly-publicized frauds at Enron (see Enron scandal), WorldCom,
and Tyco exposed significant problems with conflicts of interest
and incentive compensation practices. The analysis of their
complex and contentious root causes contributed to the passage
of SOX in 2002.[3] In a 2004 interview, Senator Paul Sarbanes
stated: “ The Senate Banking Committee undertook a series of
hearings on the problems in the markets that had led to a loss
of hundreds and hundreds of billions, indeed trillions of
dollars in market value. The hearings set out to lay the
foundation for legislation. We scheduled 10 hearings over a
six-week period, during which we brought in some of the best
people in the country to testify...The hearings produced
remarkable consensus on the nature of the problems: inadequate
oversight of accountants, lack of auditor independence, weak
corporate governance procedures, stock analysts' conflict of
interests, inadequate disclosure provisions, and grossly
inadequate funding of the Securities and Exchange Commission.[4]
” Auditor conflicts of interest: Prior to SOX, auditing firms,
the primary financial "watchdogs" for investors, were
self-regulated. They also performed significant non-audit or
consulting work for the companies they audited. Many of these
consulting agreements were far more lucrative than the auditing
engagement. This presented at least the appearance of a conflict
of interest. For example, challenging the company's accounting
approach might damage a client relationship, conceivably placing
a significant consulting arrangement at risk, damaging the
auditing firm's bottom line. Boardroom failures: Boards of
Directors, specifically Audit Committees, are charged with
establishing oversight mechanisms for financial reporting in
U.S. corporations on the behalf of investors. These scandals
identified Board members who either did not exercise their
responsibilities or did not have the expertise to understand the
complexities of the businesses. In many cases, Audit Committee
members were not truly independent of management. Securities
analysts' conflicts of interest: The roles of securities
analysts, who make buy and sell recommendations on company
stocks and bonds, and investment bankers, who help provide
companies loans or handle mergers and acquisitions, provide
opportunities for conflicts. Similar to the auditor conflict,
issuing a buy or sell recommendation on a stock while providing
lucrative investment banking services creates at least the
appearance of a conflict of interest. Inadequate funding of the
SEC: The SEC budget has steadily increased to nearly double the
pre-SOX level.[5]In the interview cited above, Sarbanes
indicated that enforcement and rule-making are more effective
post-SOX. Banking practices: Lending to a firm sends signals to
investors regarding the firm's risk. In the case of Enron,
several major banks provided large loans to the company without
understanding, or while ignoring, the risks of the company.
Investors of these banks and their clients were hurt by such bad
loans, resulting in large settlement payments by the banks.
Others interpreted the willingness of banks to lend money to the
company as an indication of its health and integrity, and were
led to invest in Enron as a result. These investors were hurt as
well. Internet bubble: Investors had been stung in 2000 by the
sharp declines in technology stocks and to a lesser extent, by
declines in the overall market. Certain mutual fund managers
were alleged to have advocated the purchasing of particular
technology stocks, while quietly selling them. The losses
sustained also helped create a general anger among investors.
Executive compensation: Stock option and bonus practices,
combined with volatility in stock prices for even small earnings
"misses," resulted in pressures to manage earnings.[6] Stock
options were not treated as compensation expense by companies,
encouraging this form of compensation. With a large stock-based
bonus at risk, managers were pressured to meet their targets.
[edit] Timeline and passage of SoX The House passed Rep. Oxley's
bill (H.R. 3763) on April 25, 2002, by a vote of 334 to 90. The
House then referred the "Corporate and Auditing Accountability,
Responsibility, and Transparency Act" or "CAARTA" to the Senate
Banking Committee with the support of President George W. Bush
and the SEC. At the time, however, the Chairman of that
Committee, Senator Paul Sarbanes (D-MD), was preparing his own
proposal, Senate Bill 2673. Senator Sarbanes’s bill passed the
Senate Banking Committee on June 18, 2002, by a vote of 17 to 4.
On June 25, 2002, WorldCom revealed it had overstated its
earnings by more than $3.8 billion during the past five quarters
(15 months), primarily by improperly accounting for its
operating costs. Sen. Sarbanes introduced Senate Bill 2673 to
the full Senate that same day, and it passed 97-0 less than
three weeks later on July 15, 2002. The House and the Senate
formed a Conference Committee to reconcile the differences
between Sen. Sarbanes's bill (S. 2673) and Rep. Oxley's bill
(H.R. 3763). The conference committee relied heavily on S. 2673
and “most changes made by the conference committee strengthened
the prescriptions of S. 2673 or added new prescriptions.” (John
T. Bostelman, The Sarbanes-Oxley Deskbook § 2-31.) The Committee
approved the final conference bill on July 24, 2002, and gave it
the name "the Sarbanes-Oxley Act of 2002." The next day, both
houses of Congress voted on it without change, producing an
overwhelming margin of victory: 423 to 3 in the House and 99 to
0 in the Senate. On July 30, 2002, President George W. Bush
signed it into law, stating it included "the most far-reaching
reforms of American business practices since the time of
Franklin D. Roosevelt." [7] [edit] Analyzing the cost-benefits
of Sarbanes-Oxley A significant body of academic research and
opinion exists regarding the costs and benefits of SOX, with
significant differences in conclusions. This is due in part to
the difficulty of isolating the impact of SOX from other
variables affecting the stock market and corporate earnings.[8]
Conclusions from several of these studies and related criticism
are summarized below: FEI Survey: Finance Executives
International (FEI) provides an annual survey on SOX Section 404
costs. For 200 companies with average revenues of $6.8 billion,
the average compliance costs were $2.9 million, down 23% from
2005. Cost for decentralized companies (i.e., those with
multiple segments or large divisions) were more than twice those
of centralized companies. Auditor costs did not decline. When
asked whether the benefits of compliance with Section 404 have
exceeded their costs, 22 percent, on average, agreed, with 78
percent saying instead that the costs have exceeded the
benefits. 34 percent agreed that compliance with Section 404 has
helped prevent or detect fraud.[9] Butler/Ribstein: Their book
proposed a comprehensive overhaul or repeal of SOX and a variety
of other reforms. For example, they indicate that investors
could diversify their stock investments, efficiently managing
the risk of a few catastrophic corporate failures, whether due
to fraud or competition. However, if each company is required to
spend a significant amount of money and resources on SOX
compliance, this cost is borne across all publicly traded
companies and therefore cannot be diversified away by the
investor.[10] Institute of Internal Auditors (IIA): The research
paper indicates that corporations have improved their internal
controls and that financial statements are perceived to be more
reliable.[11] Skaife/Collins/Kinney/Lefond: This research paper
indicates that borrowing costs are lower for companies that
improved their internal control, by between 50 and 150 basis
points (.5 to 1.5 percentage points).[12] Zhang: This research
paper estimated SOX compliance costs as high as $1.4 trillion,
by measuring changes in market value around key SOX legislative
"events." This number is based on the assumption that SOX was
the cause of related short-duration market value changes.[13]
However, the S&P 500 index, a broad measure of U.S. stock value,
increased 6% the day the law passed in Congress on July 24,
2002, and 1% the day after it was signed into law by President
Bush on July 30. It then declined 7% in three trading days
thereafter, regaining pre-signature levels by August 8.[14]
Measuring short-term fluctuations in market value is an
acknowledged drawback in this study. One could have easily
argued a $1.4 trillion benefit, using the 7% increase leading up
to the day after signature, rather than the following 3-day
decline. Iliev: This research paper indicated that SOX 404
indeed led to conservative reported earnings, but also reduced
-- rightly or wrongly -- stock valuations of small firms.[15]
Lower earnings often cause the share price to decrease. The Lord
& Benoit Report: Do the Benefits Exceed the Cost? It included a
population of nearly 2,500 companies, which represented ALL of
the calendar year accelerated filers. Lord & Benoit, a SOX
consulting firm, showed that companies with no material
weaknesses in their internal controls, or companies who were
able to identify and correct material weaknesses in a timely
manner, experienced much greater increases in share prices than
companies that did not.[16] [17], The report indicated that the
benefits to a compliant company in share price (10% above
Russell 3000 index) were greater than their SOX Section 404
costs. Lord & Benoit, a SOX compliance company, issued the
report on May 8, 2006. It was also published by the Wall Street
Journal. [edit] The effect of SOX on non-US companies Some have
asserted that Sarbanes-Oxley legislation has helped displace
business from New York to London, where the Financial Services
Authority regulates the financial sector with a lighter touch.
In the UK, the non-statutory Combined Code of Corporate
Governance plays a somewhat similar role to SOX. However, a
greater amount of resources are dedicated to enforcement of
securities laws in the UK than in the US—see Howell E. Jackson &
Mark J. Roe, “Public Enforcement of Securities Laws: Preliminary
Evidence,” (Working Paper January 16, 2007). The Alternative
Investment Market claims that its spectacular growth in listings
almost entirely coincided with the Sarbanes Oxley legislation.
In December 2006 Michael Bloomberg, New York's mayor, and
Charles Schumer, a U.S. senator, expressed their concern.[18]
The Sarbanes-Oxley Act's effect on Non-US companies cross-listed
in the US is different on firms from developed and well
regulated countries than on firms from less developed countries
according to Kate Litvak.[19] Companies from badly regulated
countries benefit from better credit ratings by complying to
regulations in a highly regulated country (USA) that is higher
than the cost, but companies from developed countries only incur
the cost, since transparency is adequate in their home countries
as well. On the other hand, the benefit of better credit rating
also comes with listing on other stock exchanges such as the
London Stock Exchange. [edit] Implementation of Key Provisions
[edit] SOX Section 302: Internal control certifications Under
Sarbanes-Oxley, two separate certification sections came into
effect—one civil and the other criminal. 15 U.S.C. § 7241
(Section 302) (civil provision); 18 U.S.C. § 1350 (Section 906)
(criminal provision). Section 302 of the Act mandates a set of
internal procedures designed to ensure accurate financial
disclosure. The signing officers must certify that they are
“responsible for establishing and maintaining internal controls”
and “have designed such internal controls to ensure that
material information relating to the company and its
consolidated subsidiaries is made known to such officers by
others within those entities, particularly during the period in
which the periodic reports are being prepared.” 15 U.S.C. §
7241(a)(4). The officers must “have evaluated the effectiveness
of the company’s internal controls as of a date within 90 days
prior to the report” and “have presented in the report their
conclusions about the effectiveness of their internal controls
based on their evaluation as of that date.” Id.. Under both
Section 302 and Section 404, Congress directed the SEC to
promulgate regulations enforcing these provisions. (See Final
Rule: Management’s Report on Internal Control Over Financial
Reporting and Certification of Disclosure in Exchange Act
Periodic Reports, Release No. 33-8238 (June 5,2003), available
at http://www.sec.gov/rules/final/33-8238.htm.) External
auditors are required to issue an opinion on whether effective
internal control over financial reporting was maintained in all
material respects by management. This is in addition to the
financial statement opinion regarding the accuracy of the
financial statements. The requirement to issue a third opinion
regarding management's assessment was removed in 2007. [edit]
SOX Section 404: Assessment of internal control The most
contentious aspect of SOX is Section 404, which requires
management and the external auditor to report on the adequacy of
the company's internal control over financial reporting (ICFR).
This is the most costly aspect of the legislation for companies
to implement, as documenting and testing important financial
manual and automated controls requires enormous effort. Under
Section 404 of the Act, management is required to produce an
“internal control report” as part of each annual Exchange Act
report. See 15 U.S.C. § 7262. The report must affirm “the
responsibility of management for establishing and maintaining an
adequate internal control structure and procedures for financial
reporting.” 15 U.S.C. § 7262(a). The report must also “contain
an assessment, as of the end of the most recent fiscal year of
the Company, of the effectiveness of the internal control
structure and procedures of the issuer for financial reporting.”
To do this, managers are generally adopting an internal control
framework such as that described in COSO. Both management and
the external auditor are responsible for performing their
assessment in the context of a top-down risk assessment, which
requires management to base both the scope of its assessment and
evidence gathered on risk. In late 2006 a new audit standard was
proposed by the PCAOB to help alleviate the significant costs of
compliance and better focus the assessment on the most critical
risk areas. On July 25, 2007, the Public Company Accounting
Oversight Board (PCAOB) approved Auditing Standard No. 5 [20]
(AS5), which superseded Auditing Standard No 2. (AS2), and has
the following key requirements for the external auditor: Assess
both the design and operating effectiveness of selected internal
controls related to significant accounts and relevant
assertions, in the context of material misstatement risks;
Understand the flow of transactions, including IT aspects,
sufficient enough to identify points at which a misstatement
could arise; Evaluate company-level (entity-level) controls,
which correspond to the components of the COSO framework;
Perform a fraud risk assessment; Evaluate controls designed to
prevent or detect fraud, including management override of
controls; Evaluate controls over the period-end financial
reporting process; Scale the assessment based on the size and
complexity of the company; Rely on management's work based on
factors such as competency, objectivity, and risk; The auditor
is allowed to rely on knowledge from prior audits; Evaluate
controls over the safeguarding of assets; and Conclude on the
adequacy of internal control over financial reporting. The SEC
guidance [21] released June 27, 2007 is generally consistent
with the PCAOB's guidance above, only intended for management.
After the release of this guidance, the SEC required smaller
public companies to comply with SOX Section 404, companies with
year ends after December 15, 2007. Smaller public companies
performing their first management assessment under
Sarbanes-Oxley Section 404 may find their first year of
compliance after December 15, 2007 particularly challenging.
[edit] SOX 404 and smaller public companies The cost of
complying with SOX 404 impacts smaller companies
disproportionately, as there is a significant fixed cost
involved in completing the assessment. For example, during 2004
U.S. companies with revenues exceeding $5 billion spent .06% of
revenue on SOX compliance, while companies with less than $100
million in revenue spent 2.55%.[22] This disparity is a focal
point of 2007 SEC and U.S. Senate action.[23] The PCAOB intends
to issue further guidance to help companies scale their
assessment based on company size and complexity during 2007. The
SEC issued their guidance to management in June, 2007.[3] After
the SEC and PCAOB issued their guidance, the SEC required
smaller public companies (non-accelerated filers) with fiscal
years ending after December 15, 2007 to document a Management
Assessment of their Internal Controls over Financial Reporting (ICFR).
Outside auditors of non-accelerated filers however opine or test
internal controls under PCAOB (Public Company Accounting
Oversight Board) Auditing Standards for years ending after
December 15, 2008. Another extension was granted by the SEC for
the outside auditor assessment until years ending after December
15, 2011. The reason for the timing disparity was to address the
House Committee on Small Business concern that the cost of
complying with Section 404 of the Sarbanes-Oxley Act of 2002 was
still unknown and could therefore be disproportionately high for
smaller publicly held companies.[24] [edit] SOX 404 and
information technology The financial reporting processes of many
companies depend to some extent on IT systems. Therefore,
Information technology controls that specifically address
financial risks may be within the scope of a SOX 404 assessment.
Chief information officers are typically responsible for the IT
organization and IT personnel may be directly involved in SOX
compliance efforts. The SOX 404 guidance requires the usage of
an internal control framework, such as the COSO framework. The
IT Governance Institute's "COBIT: Control Objectives of
Information and Related Technology" is also used by many
companies as a framework supporting IT SOX 404 efforts. However,
there are certain aspects of COBIT that are outside the
boundaries of Sarbanes-Oxley regulation. IT application controls
(i.e., transaction processing controls) that address specific
material misstatement risks are a critical part of the SOX 404
assessment. However, the extent of SOX testing to perform
related to IT General Controls (ITGC) has been a topic of
contention.[25] By its nature, ITGC has an indirect effect on
financial statements. The 2007 SEC guidance states:
"...management only needs to evaluate those ITGC that are
necessary for the proper and consistent operation of other
controls designed to adequately address financial reporting
risks." ITGC efforts will likely be carefully scrutinized in
light of the new guidance, which encourages focus on the most
critical financial risks. [edit] SOX Section 802 Criminal
Penalties for Violation of SOX Section 802(a) of the SOX, 18
U.S.C. § 1519 states: “ Whoever knowingly alters, destroys,
mutilates, conceals, covers up, falsifies, or makes a false
entry in any record, document, or tangible object with the
intent to impede, obstruct, or influence the investigation or
proper administration of any matter within the jurisdiction of
any department or agency of the United States or any case filed
under title 11, or in relation to or contemplation of any such
matter or case, shall be fined under this title, imprisoned not
more than 20 years, or both. ” [edit] SOX Section 1107 Criminal
Penalties for Retaliation Against Whistleblowers Section 1107 of
the SOX 18 U.S.C. § 1513(e) states:[26] “ Whoever knowingly,
with the intent to retaliate, takes any action harmful to any
person, including interference with the lawful employment or
livelihood of any person, for providing to a law enforcement
officer any truthful information relating to the commission or
possible commission of any federal offence, shall be fined under
this title, imprisoned not more than 10 years, or both.
Reference Wiki |
The Health Insurance
Portability and Accountability Act (HIPAA)
was enacted by the
U.S. Congress
in 1996. According to the
Centers for Medicare and
Medicaid Services
(CMS) website, Title I of HIPAA protects
health insurance
coverage for workers and their families when
they change or lose their jobs. Title II of
HIPAA, known as the Administrative
Simplification (AS) provisions, requires the
establishment of national standards for
electronic health care transactions and national
identifiers for providers, health insurance
plans, and employers.
The Administration
Simplification provisions also address the
security and privacy of health data. The
standards are meant to improve the efficiency
and effectiveness of the nation's health care
system by encouraging the widespread use of
electronic data
interchange in
the US health care system.
Title I: Health Care Access, Portability, and Renewability Title
I of HIPAA regulates the availability and breadth of group and
individual health insurance plans. It amends both the Employee
Retirement Income Security Act and the Public Health Service
Act. Title I also limits restrictions that a group health plan
can place on benefits for preexisting conditions. Group health
plans may refuse to provide benefits relating to preexisting
conditions for a period of 12 months after enrollment in the
plan or 18 months in the case of late enrollment.[1] However,
individuals may reduce this exclusion period if they had health
insurance prior to enrolling in the plan. Title I allows
individuals to reduce the exclusion period by the amount of time
that they had “creditable coverage” prior to enrolling in the
plan and after any “significant breaks” in coverage.[2]
“Creditable coverage” is defined quite broadly and includes
nearly all group and individual health plans, Medicare, and
Medicaid.[3] A “significant break” in coverage is defined as any
63 days period without any creditable coverage.[4] Some health
care plans are exempted from Title I requirements, such as
long-term health plans, and limited-scope plans such as dental
or vision plans that are offered separately from the general
health plan. However, if such benefits are part of the general
health plan, then HIPAA still applies to such benefits. For
example, if the new plan offers dental benefits, then it must
count creditable continuous coverage under the old health plan
towards any of its exclusion periods for dental benefits.
However, an alternate method of calculating creditable
continuous coverage is available to the health plan under Title
I. That is, 5 categories of health coverage can be considered
separately, including dental and vision coverage. Anything not
under those 5 categories must use the general calculation (e.g.,
the beneficiary may be counted with 18 months of general
coverage, but only 6 months of dental coverage, because the
beneficiary did not have a general health plan that covered
dental until 6 months prior to the application date).
Unfortunately, since limited-coverage plans are exempt from
HIPAA requirements, the odd case exists in which the applicant
to a general group health plan cannot obtain certificates of
creditable continuous coverage for independent limited-scope
plans such as dental to apply towards exclusion periods of the
new plan that does include those coverages. Hidden exclusion
periods are not valid under Title I (e.g., "The accident, to be
covered, must have occurred while the beneficiary was covered
under this exact same health insurance contract." Such clauses
must not be acted upon by the health plan and also must be
re-written so that they comply with HIPAA. To illustrate,
suppose someone enrolls in a group health plan on January 1,
2006. This person had previously been insured from January 1,
2004 until February 1, 2005 and from August 1, 2005 until
December 31, 2005. To determine how much coverage can be
credited against the exclusion period in the new plan, start at
the enrollment date and count backwards until you reach a
significant break in coverage. So, the five months of coverage
between August 1, 2005 and December 31, 2005 clearly counts
against the exclusion period. But the period without insurance
between February 1, 2005 and August 1, 2005 is greater than 63
days. Thus, this is a significant break in coverage, and any
coverage prior to it cannot be deducted from the exclusion
period. So, this person could deduct five months from his or her
exclusion period, reducing the exclusion period to seven months.
Hence, Title I requires that any preexisting condition begin to
be covered on August 1, 2006. [edit] Title II: Preventing Health
Care Fraud and Abuse; Administrative Simplification; Medical
Liability Reform Title II of HIPAA defines numerous offenses
relating to health care and sets civil and criminal penalties
for them. It also creates several programs to control fraud and
abuse within the health care system.[5][6][7] However, the most
significant provisions of Title II are its Administrative
Simplification rules. Title II requires the Department of Health
and Human Services (HHS) to draft rules aimed at increasing the
efficiency of the health care system by creating standards for
the use and dissemination of health care information. These
rules apply to “covered entities” as defined by HIPAA and the
HHS. Covered entities include health plans, health care
clearinghouses, such as billing services and community health
information systems, and health care providers that transmit
health care data in a way that is regulated by HIPAA.[8][9] Per
the requirements of Title II, the HHS has promulgated five rules
regarding Administrative Simplification: the Privacy Rule, the
Transactions and Code Sets Rule, the Security Rule, the Unique
Identifiers Rule, and the Enforcement Rule. [edit] The Privacy
Rule The Privacy Rule took effect on April 14, 2003, with a
one-year extension for certain "small plans." It establishes
regulations for the use and disclosure of Protected Health
Information (PHI). PHI is any information about health status,
provision of health care, or payment for health care that can be
linked to an individual.[10] This is interpreted rather broadly
and includes any part of a patient’s medical record or payment
history. Covered entities must disclose PHI to the individual
within 30 days upon request.[11] They also must disclose PHI
when required to do so by law, such as reporting suspected child
abuse to state child welfare agencies.[12] A covered entity may
disclose PHI to facilitate treatment, payment, or health care
operations[13] or if the covered entity has obtained
authorization from the individual.[14] However, when a covered
entity discloses any PHI, it must make a reasonable effort to
disclose only the minimum necessary information required to
achieve its purpose.[15] The Privacy Rule gives individuals the
right to request that a covered entity correct any inaccurate
PHI.[16] It also requires covered entities to take reasonable
steps to ensure the confidentiality of communications with
individuals.[17] For example, an individual can ask to be called
at his or her work number, instead of home or cell phone number.
The Privacy Rule requires covered entities to notify individuals
of uses of their PHI. Covered entities must also keep track of
disclosures of PHI and document privacy policies and
procedures.[18] They must appoint a Privacy Official and a
contact person[19] responsible for receiving complaints and
train all members of their workforce in procedures regarding
PHI.[20] An individual who believes that the Privacy Rule is not
being upheld can file a complaint with the Department of Health
and Human Services Office for Civil Rights (OCR).[21][22]
However, according to the Wall Street Journal, the OCR has a
long backlog and ignores most complaints."Complaints of privacy
violations have been piling up at the Department of Health and
Human Services. Between April 2003 and Nov. 30, the agency
fielded 23,896 complaints related to medical-privacy rules, but
it has not yet taken any enforcement actions against hospitals,
doctors, insurers or anyone else for rule violations. A
spokesman for the agency says it has closed three-quarters of
the complaints, typically because it found no violation or after
it provided informal guidance to the parties involved."[23]
[edit] The Transactions and Code Sets Rule The HIPAA/EDI
provision was scheduled to take effect from October 16, 2003
with a one-year extension for certain "small plans;" however,
due to widespread confusion and difficulty in implementing the
rule, CMS granted a one-year extension to all parties. As of
October 16, 2004, full implementation was not achieved and CMS
began an open-ended "contingency period." Penalties for
non-compliance were not levied; however, all parties are
expected to make a "good-faith effort" to come into compliance.
CMS announced that the Medicare contingency period ended July 1,
2005. After July 1, most medical providers that file
electronically will have to file their electronic claims using
the HIPAA standards in order to be paid. There are exceptions
for doctors that meet certain criteria. Key EDI transactions
used for HIPAA compliance are: EDI Health Care Claim Transaction
set (837) is used to submit health care claim billing
information, encounter information, or both, except for retail
pharmacy claims (see EDI Retail Pharmacy Claim Transaction). It
can be sent from providers of health care services to payers,
either directly or via intermediary billers and claims
clearinghouses. It can also be used to transmit health care
claims and billing payment information between payers with
different payment responsibilities where coordination of
benefits is required or between payers and regulatory agencies
to monitor the rendering, billing, and/or payment of health care
services within a specific health care/insurance industry
segment. For example, a state mental health agency may mandate
all healthcare claims, Providers and health plans who trade
professional (medical) health care claims electronically must
use the 837 Health Care Claim: Professional standard to send in
claims. As there are many different business applications for
the Health Care claim, there can be slight derivations to cover
off claims involving unique claims such as for Institutions,
Professionals, Chiropractors, and Dentists etc. EDI Retail
Pharmacy Claim Transaction (NCPDP Telecommunications Standard
version 5.1) is used to submit retail pharmacy claims to payers
by health care professionals who dispense medications, either
directly or via intermediary billers and claims clearinghouses.
It can also be used to transmit claims for retail pharmacy
services and billing payment information between payers with
different payment responsibilities where coordination of
benefits is required or between payers and regulatory agencies
to monitor the rendering, billing, and/or payment of retail
pharmacy services within the pharmacy health care/insurance
industry segment. EDI Health Care Claim Payment/Advice
Transaction Set (835) can be used to make a payment, send an
Explanation of Benefits (EOB) remittance advice, or make a
payment and send an EOB remittance advice only from a health
insurer to a health care provider either directly or via a
financial institution. EDI Benefit Enrollment and Maintenance
Set (834) can be used by employers, unions, government agencies,
associations or insurance agencies to enroll members to a payer.
The payer is a healthcare organization that pays claims,
administers insurance or benefit or product. Examples of payers
include an insurance company, health care professional (HMO),
preferred provider organization (PPO), government agency
(Medicaid, Medicare etc.) on any organization that may be
contracted by one of these former groups. EDI Payroll Deducted
and other group Premium Payment for Insurance Products (820)
this transaction set can be used to make a premium payment for
insurance products. It can be used to order a financial
institution to make a payment to a payee. EDI Health Care
Eligibility/Benefit Inquiry (270) is used to inquire about the
health care benefits and eligibility associated with a
subscriber or dependent EDI Health Care Eligibility/Benefit
Response (271) is used to respond to a request inquire about the
health care benefits and eligibility associated with a
subscriber or dependent EDI Health Care Claim Status Request
(276) this transaction set can be used by a provider, recipient
of health care products or services or their authorized agent to
request the status of a health care claim. EDI Health Care Claim
Status Notification (277) This transaction set can be used by a
health care payer or authorized agent to notify a provider,
recipient or authorized agent regarding the status of a health
care claim or encounter, or to request additional information
from the provider regarding a health care claim or encounter.
This transaction set is not intended to replace the Health Care
Claim Payment/Advice Transaction Set (835) and therefore, is not
used for account payment posting. The notification is at a
summary or service line detail level. The notification may be
solicited or unsolicited. EDI Health Care Service Review
Information (278) This transaction set can be used to transmit
health care service information, such as subscriber, patient,
demographic, diagnosis or treatment data for the purpose of
request for review, certification, notification or reporting the
outcome of a health care services review. EDI Functional
Acknowledgement Transaction Set (997) this transaction set can
be used to define the control structures for a set of
acknowledgments to indicate the results of the syntactical
analysis of the electronically encoded documents. Although it is
not specifically named in the HIPAA Legislation or Final Rule,
it is necessary for X12 transaction set processing. The encoded
documents are the transaction sets, which are grouped in
functional groups, used in defining transactions for business
data interchange. This standard does not cover the semantic
meaning of the information encoded in the transaction sets.
[edit] The Security Rule The Final Rule on Security Standards
was issued on February 20, 2003. It took effect on April 21,
2003 with a compliance date of April 21, 2005 for most covered
entities and April 21, 2006 for “small plans.” The Security Rule
complements the Privacy Rule. While the Privacy Rule pertains to
all Protected Health Information (PHI) including paper and
electronic, the Security Rule deals specifically with Electronic
Protected Health Information (EPHI). It lays out three types of
security safeguards required for compliance: administrative,
physical, and technical. For each of these types, the Rule
identifies various security standards, and for each standard, it
names both required and addressable implementation
specifications. Required specifications must be adopted and
administered as dictated by the Rule. Addressable specifications
are more flexible. Individual covered entities can evaluate
their own situation and determine the best way to implement
addressable specifications. The standards and specifications are
as follows: Administrative Safeguards - policies and procedures
designed to clearly show how the entity will comply with the act
Covered entities (entities that must comply with HIPAA
requirements) must adopt a written set of privacy procedures and
designate a privacy officer to be responsible for developing and
implementing all required policies and procedures. The policies
and procedures must reference management oversight and
organizational buy-in to compliance with the documented security
controls. Procedures should clearly identify employees or
classes of employees who will have access to electronic
protected health information (EPHI). Access to EPHI must be
restricted to only those employees who have a need for it to
complete their job function. The procedures must address access
authorization, establishment, modification, and termination.
Entities must show that an appropriate ongoing training program
regarding the handling of PHI is provided to employees
performing health plan administrative functions. Covered
entities that out-source some of their business processes to a
third party must ensure that their vendors also have a framework
in place to comply with HIPAA requirements. Companies typically
gain this assurance through clauses in the contracts stating
that the vendor will meet the same data protection requirements
that apply to the covered entity. Care must be taken to
determine if the vendor further out-sources any data handling
functions to other vendors and monitor whether appropriate
contracts and controls are in place. A contingency plan should
be in place for responding to emergencies. Covered entities are
responsible for backing up their data and having disaster
recovery procedures in place. The plan should document data
priority and failure analysis, testing activities, and change
control procedures. Internal audits play a key role in HIPAA
compliance by reviewing operations with the goal of identifying
potential security violations. Policies and procedures should
specifically document the scope, frequency, and procedures of
audits. Audits should be both routine and event-based.
Procedures should document instructions for addressing and
responding to security breaches that are identified either
during the audit or the normal course of operations. Physical
Safeguards - controlling physical access to protect against
inappropriate access to protected data Controls must govern the
introduction and removal of hardware and software from the
network. (When equipment is retired it must be disposed of
properly to ensure that PHI is not compromised.) Access to
equipment containing health information should be carefully
controlled and monitored. Access to hardware and software must
be limited to properly authorized individuals. Required access
controls consist of facility security plans, maintenance
records, and visitor sign-in and escorts. Policies are required
to address proper workstation use. Workstations should be
removed from high traffic areas and monitor screens should not
be in direct view of the public. If the covered entities utilize
contractors or agents, they too must be fully trained on their
physical access responsibilities. Technical Safeguards -
controlling access to computer systems and enabling covered
entities to protect communications containing PHI transmitted
electronically over open networks from being intercepted by
anyone other than the intended recipient. Information systems
housing PHI must be protected from intrusion. When information
flows over open networks, some form of encryption must be
utilized. If closed systems/networks are utilized, existing
access controls are considered sufficient and encryption is
optional. Each covered entity is responsible for ensuring that
the data within its systems has not been changed or erased in an
unauthorized manner. Data corroboration, including the use of
check sum, double-keying, message authentication, and digital
signature may be used to ensure data integrity. Covered entities
must also authenticate entities it communicates with.
Authentication consists of corroborating that an entity is who
it claims to be. Examples of corroboration include: password
systems, two or three-way handshakes, telephone callback, and
token systems. Covered entities must make documentation of their
HIPAA practices available to the government to determine
compliance. In addition to policies and procedures and access
records, information technology documentation should also
include a written record of all configuration settings on the
components of the network because these components are complex,
configurable, and always changing. Documented risk analysis and
risk management programs are required. Covered entities must
carefully consider the risks of their operations as they
implement systems to comply with the act. (The requirement of
risk analysis and risk management implies that the act’s
security requirements are a minimum standard and places
responsibility on covered entities to take all reasonable
precautions necessary to prevent PHI from being used for
non-health purposes.) [edit] The Unique Identifiers Rule
(National Provider Identifier) HIPAA covered entities such as
providers completing electronic transactions, healthcare
clearinghouses, and large health plans, must use only the NPI to
identify covered healthcare providers in standard transactions
by May 23, 2007. Small health plans must use only the NPI by May
23, 2008. Effective from May 2006 (May 2007 for small health
plans), all covered entities using electronic communications
(e.g., physicians, hospitals, health insurance companies, and so
forth) must use a single new National Provider Identifier (NPI).
The NPI replaces all other identifiers used by health plans,
Medicare (i.e., the UPIN), Medicaid, and other government
programs. The NPI does not replace a provider's DEA number
however or a provider's state license number or tax
identification number. The NPI is 10 digits (may be
alphanumeric), the last digit being a checksum. The NPI cannot
contain any embedded intelligence; in other words, the NPI is
simply a number that does not itself have any additional
meaning. The NPI is unique and national, never re-used, and
except for institutions, a provider usually can have only one.
An institution may obtain multiple NPIs for different "subparts"
such as a free-standing cancer center or rehab facility. [edit]
The Enforcement Rule On February 16, 2006, HHS issued the Final
Rule regarding HIPAA enforcement. It became effective on March
16, 2006. The Enforcement Rule sets civil money penalties for
violating HIPAA rules and establishes procedures for
investigations and hearings for HIPAA violations, however its
deterrent effects seems to be negligible with few prosecutions
for violations. [1] [edit] Effect on research and clinical care
The enactment of the Privacy and Security Rules has caused major
changes in the way physicians and medical centers operate. While
respect for patient privacy was already informally considered a
cornerstone of medical professionalism, the complex legalities
and potentially stiff penalties associated with HIPAA, as well
as the increase in paperwork and the cost of its implementation,
were causes for concern among physicians and medical centers. An
August 2006 article in the journal Annals of Internal Medicine
detailed some such concerns over the implementation and effects
of HIPAA.[24] [edit] Effects on research HIPAA restrictions on
researchers have affected their ability to perform
retrospective, chart-based research as well as their ability to
prospectively evaluate patients by contacting them for
follow-up. A study from the University of Michigan demonstrated
that implementation of the HIPAA Privacy rule resulted in a drop
from 96% to 34% in the proportion of follow-up surveys completed
by study patients being followed after a heart attack.[25]
Another study, detailing the effects of HIPAA on recruitment for
a study on cancer prevention, demonstrated that HIPAA-mandated
changes led to a 73% decrease in patient accrual, a tripling of
time spent recruiting patients, and a tripling of mean
recruitment costs.[26] In addition, informed consent forms for
research studies now are required to include extensive detail on
how the participant's protected health information will be kept
private. While such information is important, the addition of a
lengthy, legalistic section on privacy may make these already
complex documents even less user-friendly for patients who are
asked to read and sign them. These data suggest that the HIPAA
privacy rule, as currently implemented, may be having negative
impacts on the cost and quality of medical research. Dr. Kim
Eagle, professor of internal medicine at the University of
Michigan, was quoted in the Annals article as saying, "Privacy
is important, but research is also important for improving care.
We hope that we will figure this out and do it right."[24]
[edit] Effects on clinical care The complexity of HIPAA,
combined with potentially stiff penalties for violators, can
lead physicians and medical centers to withhold information from
those who may have a right to it. A review of the implementation
of the HIPAA Privacy Rule by the U.S. Government Accountability
Office found that health care providers were "uncertain about
their [legal] privacy responsibilities and often responded with
an overly guarded approach to disclosing information...than
necessary to ensure compliance with the Privacy rule."[24] This
uncertainty continues, as evidenced by a New York Times article
in July 2007. <“Keeping Patients’ Details Private, Even From
Kin,” New York Times, July 3, 2007.> [edit] Costs of
Implementation In the period immediately prior to the enactment
of the HIPAA Privacy and Security Acts, medical centers and
medical practices were charged with getting "into compliance."
With an early emphasis on the potentially severe penalties
associated with violation, many practices and centers turned to
private, for-profit "HIPAA consultants" who were intimately
familiar with the details of the legislation and offered their
services to ensure that physicians and medical centers were
fully "in compliance." In addition to the costs of developing
and revamping systems and practices, the increase in paperwork
and staff time necessary to meet the legal requirements of HIPAA
may impact the finances of medical centers and practices at a
time when insurance company and Medicare reimbursement is also
declining. [edit] HIPAA and Federal Confidentiality Requirements
for Drug and Alcohol Rehabilitation Organizations Special
considerations for confidentiality are needed for health care
organizations that offer federally-funded drug or alcohol
rehabilitation services. Predating HIPAA by over a quarter
century are the Comprehensive Alcohol Abuse and Alcoholism
Prevention, Treatment and Rehabilitation Act of 1970[27] and
language amended by the Drug Abuse Office and Treatment Act of
1972.[28] . Reference WIKI |
|
The
Gramm-Leach-Bliley Act, also known as the Gramm-Leach-Bliley
Financial Services Modernization Act, Pub. L. No. 106-102, 113
Stat. 1338 (November 12, 1999), is an Act of the United States
Congress which repealed the Glass-Steagall Act, opening up
competition among banks, securities companies and insurance
companies. The Glass-Steagall Act prohibited a bank from
offering investment, commercial banking, and insurance services.
The Gramm-Leach-Bliley Act (GLBA) allowed commercial and
investment banks to consolidate. For example, Citibank merged
with Travelers Group, an insurance company, and in 1997 formed
the conglomerate Citigroup, a corporation combining banking and
insurance underwriting services. Other major mergers in the
financial sector had already taken place such as the
Smith-Barney, Shearson, Primerica and Travelers Insurance
Corporation combination in the mid-1990s. This combination,
announced in 1993 and finalized in 1994, would have violated the
Glass-Steagall Act and the Bank Holding Acts by combining
insurance and securities companies, if not for a temporary
waiver process [[1]]. The law was passed to legalize these
mergers on a permanent basis. Historically, the combined
industry has been known as the financial services industry
Changes caused by the Act Many of the largest banks, brokerages,
and insurance companies desired the Act at the time. The
justification was that individuals usually put more money in
investments when economy is good, but they put their money into
savings accounts when it turns bad. With the new Act, they would
do both with the same company, so it would be doing well in all
economic times. Prior to the Act, most financial services
companies were doing this anyway. On the retail/consumer side, a
bank called Norwest led the charge in offering all types of
financial services products in 1986. American Express attempted
to own almost every field of financial business (although there
was little synergy between them). Things culminated in 1997 when
Travelers, a financial services company with everything but a
retail/commercial bank, bought out Citibank, creating the
largest and the most profitable company in the world. The move
was technically illegal and provided impetus for the passage of
the Gramm-Leach-Bliley Act. Also prior to the passage of the
Act, there were many relaxations to the Glass-Steagall Act. For
example, a few years earlier, commercial Banks were allowed to
get into investment banking, and before that banks were also
allowed to get into stock and insurance brokerage. Insurance
underwriting was the only main operation they weren't allowed to
do, something rarely done by banks even after the passage of the
Act. Much consolidation occurred in the financial services
industry since, but not at the scale some had expected. Retail
banks, for example, do not tend to buy insurance underwriters,
as they seek to engage in a more profitable business of
insurance brokerage by selling products of other insurance
companies. Other retail banks were slow to market investments
and insurance products and package those products in a
convincing way. Brokerage companies had a hard time getting into
banking, because they do not have a large branch and backshop
footprint. Banks have recently tended to buy other banks, such
as the recent Bank of America and Fleet Boston merger, yet they
have had less success integrating with investment and insurance
companies. Many banks have expanded into investment banking, but
have found it hard to package it with their banking services,
without resorting to questionable tie-ins which caused scandals
at Smith Barney. Senator Phil Gramm led the Senate Banking
Committee which sponsored the Act; he later joined UBS Warburg,
at the time the investment banking arm of the largest Swiss
bank. [edit] Remaining restrictions Crucial to the passing of
this Act was an amendment made to the GLBA, stating that no
merger may go ahead if any of the financial holding
institutions, or affiliates there of, received a "less than
satasfactory [sic] rating at its most recent CRA exam",
essentially meaning that any merge may only go ahead with the
strict approval of the regulatory bodies responsible for the CRA.[3].
This was an issue of hot contension, and the Clinton
Administration stressed that it "would veto any legislation that
would scale back minority-lending requirements." [4] The GLBA
also did not remove the restrictions on banks placed by the Bank
Holding Company Act of 1956 which prevented financial
institutions from owning non-financial corporations. This is
significant because this restriction prevents an ownership
structure similar to Japan or Germany in which banks own the
majority of large industrial enterprises. Some restrictions
remain to provide some amount of separation between the
investment and commercial banking operations of a company. For
example, licensed bankers must have separate business cards,
e.g., "Personal Banker, Wells Fargo Bank" and "Investment
Consultant, Wells Fargo Private Client Services". Much of the
debate about financial privacy is specifically centered around
allowing or preventing the banking, brokerage, and insurances
divisions of a company from working together. In terms of
compliance, the key rules under the Act include The Financial
Privacy Rule which governs the collection and disclosure of
customers’ personal financial information by financial
institutions. It also applies to companies, regardless of
whether they are financial institutions, who receive such
information. The Safeguards Rule requires all financial
institutions to design, implement and maintain safeguards to
protect customer information. The Safeguards Rule applies not
only to financial institutions that collect information from
their own customers, but also to financial institutions – such
as credit reporting agencies – that receive customer information
from other financial institutions. [edit] Privacy GLBA
compliance is mandatory; whether a financial institution
discloses nonpublic information or not, there must be a policy
in place to protect the information from foreseeable threats in
security and data integrity Major Components put into place to
govern the collection, disclosure, and protection of consumers’
nonpublic personal information; or personally identifiable
information: Financial Privacy Rule Safeguards Rule Pretexting
Protection [edit] Financial Privacy Rule (Subtitle A: Disclosure
of Nonpublic Personal Information, codified at 15 U.S.C. §
6801–6809) The Financial Privacy Rule requires financial
institutions to provide each consumer with a privacy notice at
the time the consumer relationship is established and annually
thereafter. The privacy notice must explain the information
collected about the consumer, where that information is shared,
how that information is used, and how that information is
protected. The notice must also identify the consumer’s right to
opt-out of the information being shared with unaffiliated
parties per the Fair Credit Reporting Act. Should the privacy
policy change at any point in time, the consumer must be
notified again for acceptance. Each time the privacy notice is
reestablished, the consumer has the right to opt-out again. The
unaffiliated parties receiving the nonpublic information are
held to the acceptance terms of the consumer under the original
relationship agreement. In summary, the financial privacy rule
provides for a privacy policy agreement between the company and
the consumer pertaining to the protection of the consumer’s
personal nonpublic information. [edit] Safeguards Rule (Subtitle
A: Disclosure of Nonpublic Personal Information, codified at 15
U.S.C. § 6801–6809) The Safeguards Rule requires financial
institutions to develop a written information security plan that
describes how the company is prepared for, and plans to continue
to protect clients’ nonpublic personal information. (The
Safeguards Rule also applies to information of those no longer
consumers of the financial institution.) This plan must include:
Denoting at least one employee to manage the safeguards,
Constructing a thorough [risk management] on each department
handling the nonpublic information, Develop, monitor, and test a
program to secure the information, and Change the safeguards as
needed with the changes in how information is collected, stored,
and used. This rule is intended to do what most businesses
should already be doing: protect their clients. The Safeguards
Rule forces financial institutions to take a closer look at how
they manage private data and to do a risk analysis on their
current processes. No process is perfect, so this has meant that
every financial institution has had to make some effort to
comply with the GLBA. [edit] Pretexting protection (Subtitle B:
Fraudulent Access to Financial Information, codified at 15 U.S.C.
§ 6821–6827) Pretexting (sometimes referred to as "social
engineering") occurs when someone tries to gain access to
personal nonpublic information without proper authority to do
so. This may entail requesting private information while
impersonating the account holder, by phone, by mail, by email,
or even by "phishing" (i.e., using a "phony" website or email to
collect data). The GLBA encourages the organizations covered by
the GLBA to implement safeguards against pretexting. For
example, a well-written plan designed to meet GLBA's Safeguards
Rule ("develop, monitor, and test a program to secure the
information") ought to include a section on training employees
to recognize and deflect inquiries made under pretext. In the
United States, pretexting by individuals is punishable as a
common law crime of False Pretenses. [edit] Financial
institutions defined The GLBA defines “financial institutions”
as: …”companies that offer financial products or services to
individuals, like loans, financial or investment advice, or
insurance. The Federal Trade Commission (FTC) has jurisdiction
over financial institutions similar to, and including, these:
non-bank mortgage lenders, loan brokers, some financial or
investment advisers, debt collectors, tax return preparers,
banks, and real estate settlement service providers. These
companies must also be considered significantly engaged in the
financial service or production that defines them as a
“financial institution”. Insurance has jurisdiction first by the
state, provided the state law at minimum complies with the GLBA.
State law can require greater compliance, but not less than what
is otherwise required by the GLBA. [edit] Consumer vs. customer
defined The Gramm-Leach-Bliley Act defines a ‘consumer’ as "an
individual who obtains, from a financial institution, financial
products or services which are to be used primarily for
personal, family, or household purposes, and also means the
legal representative of such an individual." (See 15 U.S.C. §
6809(9).} A ‘customer’ is a consumer that has developed a
relationship with privacy rights protected under the GLBA. A
‘customer’ is not someone using an automated teller machine
(ATM) or having a check cashed at a cash advance business. These
are not ongoing relationships like a ‘customer’ might have; i.e.
a mortgage loan, tax advising, or credit financing. A business
is not an individual with personal nonpublic information, so a
business cannot be a customer under the GLBA. A business,
however, may be liable for compliance to the GLBA depending upon
the type of business and the activities utilizing individual’s
personal nonpublic information. [edit] Consumer/client privacy
rights Under the GLBA, financial institutions must provide their
clients a privacy notice that explains what information the
company gathers about the client, where this information is
shared, and how the company safeguards that information. This
privacy notice must be given to the client prior to entering
into an agreement to do business. There are exceptions to this
when the client accepts a delayed receipt of the notice in order
to complete a transaction on a timely basis. This has been
somewhat mitigated due to online acknowledgement agreements
requiring the client to read or scroll through the notice and
check a box to accept terms. The privacy notice must also
explain to the customer the opportunity to ‘opt-out’. Opting out
means that the client can say "no" to allowing their information
to be shared with affiliated parties. The Fair Credit Reporting
Act is responsible for the ‘opt-out’ opportunity, but the
privacy notice must inform the customer of this right under the
GLBA. The client cannot opt-out of: information shared with
those providing priority service to the financial institution
marketing of products or services for the financial institution
when the information is deemed legally required.
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Statement on Auditing
Standards No. 70: Service Organizations,
commonly abbreviated as SAS 70, is an
auditing statement
issued by the
Auditing Standards Board
of the
American Institute of
Certified Public Accountants
(AICPA), officially titled “Reports on the
Processing of Transactions by Service
Organizations”. SAS 70 defines the professional
standards used by a service
auditor
to assess the internal controls of a service
organization and issue a service auditor’s
report. Service organizations are typically
entities that provide outsourcing services that
impact the control environment of their
customers. Examples of service organizations are
insurance and medical claims processors, trust
companies, hosted data centers,
application service
providers
(ASPs), managed security providers, credit
processing organizations and clearinghouses.
There are two types of service auditor reports.
A Type I service auditor’s report
includes the service auditor's opinion on the
fairness of the presentation of the service
organization's description of controls that had
been placed in operation and the suitability of
the design of the controls to achieve the
specified control objectives. A Type II
service auditor’s report includes the
information contained in a Type I service
auditor's report and also includes the service
auditor's opinion on whether the specific
controls were operating effectively during the
period under review.
This is similar to the
United Kingdom
guidance provided by the Audit and Assurance
Faculty of the Institute of Chartered
Accountants in England and Wales. The technical
release is titled
AAF 01/06
which supersedes the earlier FRAG 21/94
guidance.
[edit] Changing uses of the SAS 70 Over the last few years, the
use of the SAS 70 audit has migrated to be used in
non-traditional ways. Service organizations providing services
to companies in the financial services industry are being
required to have a SAS 70 review conducted to comply with
Gramm-Leach-Bliley Act (GLBA) requirements. Service
organizations which provide services to healthcare companies are
asked by their clients to have a SAS 70 audit conducted to
ensure a third party has examined the controls over the
processing of healthcare information due to its sensitivity.
Some companies utilize the SAS 70 audit to have third party
validation of their proposal or marketing material despite the
more appropriate application of the Trust Principles in a
Systrust or WebTrust audit and seal. [edit] Users of SAS 70
audit reports Traditionally, service auditor reports are
primarily used as auditor-to-auditor communication. The auditors
of the service organization’s customers can use the service
auditor’s report to gain an understanding of the internal
controls in operation at the service organization. Additionally,
Type II service auditor reports can be used by the user
organizations’ auditors to assess internal control risk for the
purposes of planning and executing their financial audit.
Service auditor reports are growing in popularity and are being
used by customers, prospective customers and financiers to gain
an understanding of the control environment of outsourcing
companies. In some cases, these third parties are not authorized
users of the reports, but still use the report as third party
independent verification that controls are in place and are
operating effectively. Every Service Auditor’s report contains
an auditor’s opinion letter. The opinion letter is required to
contain a paragraph that defines the authorized user of the
report. Use of the report is typically restricted to the service
organization’s management, its customers, and the financial
statement auditors of its customers. Typically, a statement in
the final paragraph states: “This report is intended solely for
use by the management of XYZ Service Organization, its user
organizations, and the independent auditors of its user
organizations.” On rare occasions, it may be necessary to change
this paragraph to limit its use to a specific third party, which
may or may not be a user organization. It is never appropriate
to modify this statement to include as authorized users of the
report the financial statement auditors of the service
organization. There are other methods that should be applied for
the financial statement auditors to obtain the type of
information included in the SAS 70 report about their client,
which may include the sharing of workpapers between the
financial statement auditors and SAS 70 auditors. [edit] Audit
frequency Type 1 audits are typically performed no more than
once per year; however, there is no technical reason for this
practice. In fact, many companies use the type 1 audit as a
primer and tend to move on to a type 2 audit for the purposes of
subsequent audits. Sarbanes-Oxley Act (SOX) provisions that
require a type 2 audit have made this a very common practice.
Type 2 audits are also typically performed once per year;
however, a small percentage of companies undergo multiple type 2
audits during any 12 month period. There is no technical
guidance that states, or even recommends, a type 2 audit
frequency requirement. It is generally expected that the
frequency will be no less than once per year. The SAS 70 audit
guide recommends, but does not require, that type 2 examination
periods be at least six months in length. Companies generally
choose a review period between six and 12 months. There is no
requirement or recommendation that the examination period fall
completely within the calendar year. SAS 70 audits are performed
throughout the calendar year. Each service organization is
responsible for making their own decisions regarding the type of
audit they undergo, the timing of the audit, and the review
period of the audit in the case of a type 2 audit. User
organizations will desire a type 2 audit report that has an
examination period with as many months as possible falling
within their own fiscal year and an examination period end date
that is within three months of their fiscal year end. Most
service organizations have many user organizations and often can
not satisfy all of their clients if they only perform one audit
per year, regardless of the length of their review period. For
example, a company could have a 12 month type 2 SAS 70 audit
review period ending 12/31. This report would be less than ideal
for clients with 6/30 fiscal year-ends because it will be six
months "old" by that point in time. However, this issue does not
render the report useless and audit guidance and SOX guidance
provide specific directions for dealing with this common
situation when it occurs. [edit] Type I and Type II SAS 70 audit
differences Type 1 SAS 70 audits opine on controls that are in
place as of a date in time. The opinion deals with the fairness
of presentation of the controls and the design of the controls
in terms of their ability to meet defined control objectives.
Since these reports only provide assurance over a single day,
they are of limited value to third parties. Type 2 SAS 70 audits
opine on controls that were in place over a period of time,
which is typically a period of six months or more. The opinion
deals with the fairness of presentation of the controls, the
design of the controls with regard to their ability to meet
defined control objectives, and the operational effectiveness of
those controls over the defined period. Third parties are better
able to rely on these reports because a verification is provided
regarding these matters for a substantial period of time. [edit]
SAS 70 and Sarbanes-Oxley Act With the introduction of the
Sarbanes-Oxley Act (SOX), SAS 70 took on increased importance.
SOX adopted the COSO model of controls, which is the same model
that SAS 70 audits have used since inception. SOX heightened the
focus placed on understanding the controls over financial
reporting and identified a Type II SAS 70 report as the only
acceptable method for a third party to assure a service
organization's controls. Security "certifications" are excluded
as acceptable substitutes for a Type II SAS 70 audit report.
Audit Standard 2, available on the PCAOB's (www.pcaobus.org)
website, details how a SAS 70 audit should be used in relation
to SOX. [edit] Section 5970 report In Canada, a similar report
known as a Section 5970 report may be issued by a service
organization auditor. It usually gives two separate audit
opinions on the controls in place. Furthermore, it may also give
an opinion on the operating effectiveness over a period. These
reports tend to be quite long, with descriptions of the controls
in place.
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