Turnaround Services Overview
Reverse the Under-performance Trend
Companies struggling with unexpected failures and under-performance should look beyond the typical academic turnaround approach to make permanent enduring changes to return to growth.
Restoring growth is a unique challenge in an environment where failures and poor performance abound. The typical academic approach to turnarounds is to simply make management team changes, cut costs, restructure finances and redefine objectives. However, without deliberate due diligence, the traditional academic turnaround approach can often result in deeper costs and continued failures with no improvements. A carefully constructed turnaround strategy can instantly reverse poor performance and failures while mitigating the risk of continued value loss.
WGA’s experience with turnarounds has led us to a fact-based objective approach, which begins with a root cause analysis to identify underperformance sources. Next, we identify the performance changing strategy opportunities, and prioritize these opportunities to focus on our clients’ biggest issues, to resolve them quickly with the greatest enduring results. As the strategy is fully vetted in collaborative sessions, all options are evaluated, from quick wins to a complete transformation of core business models, organizational structure and material operational cost reduces.
WGA’s Turnaround Service Offerings
WGA’s services don’t just end at the completion of the turnaround strategy. As your partner, we work in collaboration with your management teams to execute and realize the value of the turnaround strategy quickly. Perhaps most important, WGA’s innovative service delivery method saves our clients 50-60% on the cost of our services compared to our competitors.
Business Turnaround Strategy and Execution
- Local, Regional and Global examination and diagnosis
- Deploy operational quick-wins to unlock value, reverse performance, culture and cost issues
- Industry benchmarking
- Design and implement business turnaround treatment plan
- Realign organization to focus on turnaround strategy
- Manage, monitor and refresh strategy through completion to ensure
value of results are delivered
- Provide Temporary Executive Leadership and Management Team Members
WGA helped us design, develop and deploy improvements in our global procurement organization. WGA’s category management strategy enabled us to realign our regional procurement centers to focus on maximizing the value of our resources, improving customer service levels with our internal business customers and consolidating overlapping positions across the enterprise. During our second year of the category management structure we have realized over $90M in operational cost reduction and increased all of our internal metrics for speed, quality and customer service.Director Global Procurement$220B Integrated Oil and Energy Company
WGA has been instrumental in many of our global initiatives in recent years. WGA has been able to respond and deliver on projects around the globe. WGA’s teams are flexible, easy to work with and always deliver what we need, when we need it.General Manager Shared Services Organization$439B Integrated Oil Company
After failed attempts by two other big name consulting firms, I was under pressure from our executive leadership to make our supply chain optimization happen. We needed assistance from a firm that had global reach, could deploy immediately and were experts at identifying improvements and executing changes. I called on WGA to help us turnaround our efforts. WGA delivered on their commitment and helped us realize an additional ($57M/yr) in cost reductions. WGA is excellent to work with and delivers high impact results!Vice President Supply Chain Operations$178B Global Automobile Manufacturer
After our Telematics project missed key milestone dates and our company was running national commercials that the new technology would be in our cars in 6 months, we called WGA to help. WGA conducted a healthcheck of our Telematics PMO and provided us with a turnaround strategy and plan. We were initially shocked by the problems WGA identified and had to take some personnel actions to achieve our deadlines. WGA’s turnaround strategy was simple to execute and allowed us to deliver our Telematics project 1 month earlier than planned. WGA’s ability to get to the root-cause and their comfort with delivering bad news to our executive leadership reflects their reputation for integrity and professionalism.Chief Information Officer$89B Automobile Manufacturer
Our network of Automobile accessory plants were experiencing unexpected levels of demand from our major Automotive customers. Our operating costs were out of control and we were missing delivery dates. Two of our largest customers threated to cancel over $500M dollars in annual contracts. After reaching out to several tier-1 management consulting firms, we selected WGA Consulting based upon their unique, innovative and accelerated approach. In just 2 weeks, WGA had identified a combination of people, culture, process and operating problems, prioritized action plans and temporarily took over executive leader roles at our plants to drive the improvements. In less than 3 months, WGA had resolved our issues and brought our operating costs down by over 32% ($127M/annually) and improved our customer OTIF by 29% to 98.9%/week. WGA is our trusted/go to consulting partner when we need help!Vice President Manufacturing Operations$19B Global Automobile Accessory Manufacturer
After making over 400 safety related improvements in our global operations, we determined that many of our leaders weren’t convinced about the urgency of these changes. WGA put together a culture change strategy to immediately achieve adoption. WGA helped us deploy a number of initiatives, including a leadership training and coaching/mentoring program along with improvements to our global leadership competency framework. WGA was essential in helping our organization make these changes stick.Senior Vice President Shared Services Organization$76B Global Oil & Gas Company
Turnaround Service Case Studies
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